July 7, 2017
This episode focuses on Cisco’s security portfolio and how Cisco and PCM Canada’s new Evolve NX bundle is giving businesses peace-of-mind knowing staff, customers, and guests are safe on their network. Listen as Ian McGarry from Cisco Systems Canada analyzes the challenges facing SMBs today and how to solve these in a practical and sustainable way.
What will the IT landscape look like in 5 years, 10 years? How can a small business develop a security practice that’s both affordable and agile? Join us as we tackle the issues facing Canadian businesses head-on and receive fresh insights into these critical topics and much more, including:
- How to future-proof your IT practices to protect your network
- Network management and security on that network
- Taking a proactive and holistic approach to security
- Cisco’s affordability options for state-of-the-art solutions
Evolve NX combines best-of-breed networking technology, security, and collaboration tools to provide a holistic IT solution for companies of all sizes and sectors. Developed with these different verticals and industries in mind, this affordable, bundled, end-to-end solution is agile and operates with low expenditure thanks to manageable monthly payment options.
Visit www.EvolveYourIT.ca to learn more.
July 5, 2017
In this episode, we’re joined by Jayson Chakkalakal who is PCM Canada's Product Manager for Evolve. Evolve gives end-users all the tools they need to be successful, including the latest device, software and help desk support so they can be productive anytime, anywhere.
Learn how Evolve gives your business the flexibility and peace-of-mind as we discuss:
- Challenges and struggles that companies experience today in their IT practice
- Financial forecasting and how It can make it difficult
- How does Evolve mitigate these challenges with its features and unique per user, per month pricing model
- Improving collaboration within your organization with the latest technology
Technology should be the efficient and reliable tools that businesses use to grow. SMBs shouldn’t have to worry about unanticipated expenses or struggle to both equip and support users. Choose the features you want and the technology you trust from leading vendors, including Microsoft, Lenovo, Dell, HP, and Samsung. Visit www.evolveyourIT.ca to build and price your custom Evolve bundle.
June 23, 2017
In this special episode, we discuss the history and customer success stories of the Stratus-ID solution. Powered by Microsoft Azure, Stratus-ID is an automated employee onboarding and offboarding solution that integrates into your environment, and pushes information to all systems and applications at your organization. This single tool integrates to Azure Active Directory, Office 365, Exchange Online, SFB, Outlook, SharePoint, HR systems, third party ADP, payroll, accounting and other industry-specific applications with customized workflows for approvals, alerts, and synchronizations.
Hear from Greg Mardon from Stratiform, a PCM Company, as he describes the development, incorporating the entire Azure stack, and technical back-end of the solution. You will also receive first-hand accounts from a Stratiform client, GoAuto as Shaun Guthrie, Director of Information Technology shares how Stratus-ID has both reduced the ticket resolution from 90 minutes to an average of 5 minutes and lowered their ticket total by 30%.
Visit www.stratus-id.com to learn more!
June 5, 2017
Microsoft Office 365 and the integration between the different appliations is meant to drive productivity through efficiency and collaboration. A perfect example of this focus is the enhanced capabiltiies with Outlook and OneNote.
In this step-by-step walkthrough, Kozy explains how, within Outlook calendar items, you are able to make and share notes in just a few simple clicks. And, within OneNote, email your notes to colleagues or link your notes to a meeting for easy access later.
Save time, stay organized, and keep your team on the same page thanks to OneNote and Outlook.
May 17, 2017
This next Outlook Quick Tip will describe how to quickly reply to an email thread with a meeting invite. This "handy feature" can save you time and raise your Outlook game to the next level.
With this method, your meeting invite will automatically include all those on the email thread, the email thread will be inserted into the body of the meeting's agenda, and suggested times will be visible based on the availability of those on your team.
May 1, 2017
Has it been a while since you last looked at your inbox? Not sure where to start catching up?
In this Outlook Quick Tip, Jeff helps you organize your inbox — something we all could use a few tips on. Learn how to trim the fat from those monster email threads and keep only the most valuable and recent information.
Office 365 continues to advance it's usability, efficiency, and integration. Stay tuned for more updates to enhance your user experience and get the most out of yourproductivity tools.
April 18, 2017
Adding a new contact card to Outlook used to take a while. Not anymore...
Kozy tells you the secret to quickly add a new contact with a single click (and drag) of the mouse. This record will also be auto-populated with the critical information you require, including name, email and vital notes.
Office 365 continues to advance it's usability, efficiency, and integration. Stay tuned for more updates to enhance your user experience and get the most out of your productivity tools.
March 27, 2017
Do you have Skype for Business? Would you like to know some functionality options available for reaching your Outlook contacts? Kozy is here to help!
Listen to this brief walkthrough as Jeff 'Kozy' Koziuk describes each icon of the Skype for Business user interface within Outlook. Learn how to:
- Read contact availability
- Skype calling
- Quickly launch instant message or chat window
- View contact card
March 13, 2017
Jeff ‘Kozy’ Koziuk kicks-off Season 2 and the ‘Office 365 Productivity Series’ by going through the systematic process of using Microsoft Word to Mail Merge with your Outlook contacts. Learn how to customize greetings, controlling recipients and much more.
Follow along and learn how this older, but perhaps most under-utilized, integration of these more popular Microsoft Office applications can save you valuable time and effort.
March 13, 2017
Kozy is back with a new season and a whole new format!
There are some great episodes that are coming up in Season 2. We hope you enjoy the ‘Office 365 Productivity Series’.
Connect/Follow Jeff on LinkedIn and stay current on his popular Articles
Email Jeff with your comments or questions email@example.com
Visit our website www.acrodex.com/podcast
December 14, 2016
Workers have changed and Microsoft have responded. Host Raza Hussain is joined by Pantelis Neofotis, Software Solutions Manager, and John Green, Microsoft Licensing Services Team Lead. Listen as these experts describe how Microsoft’s cloud offerings and licensing have shifted to satisfy user-based, consumption services. Microsoft’s many investments in this new mobile and cloud first world, like the new Canadian datacenters, are, in the end, all about user empowerment.
Other Microsoft updates that are discussed include:
- New Office 365 E5 Subscription (Power BI, user performance analytics, hosted cloud PBX, etc.)
- Azure popular use cases, such as testing Windows 10 compatibility to streamline evaluation
- Volume Licensing updates
Acrodex Microsoft experts from S.A. Management, Delivery Specialists, Cloud Architects, and Support teams, are here to work for you. Because every customer is unique, Acrodex makes suggestions, based on your needs, ensuring you make the best decisions for your organization.
Visit www.acrodex.com/partners/microsoft for more information.
December 7, 2016
Jeff “Kozy” Koziuk is back! In this episode, Kozy is joined by Acrodex’s Manager, IT Staffing Canada, Loretta Leniuk to discuss IT Staffing & Resource Management. This discussion covers the many advantages Acrodex’s IT Staffing & Resource Management and how engagements and relationships are built with our clients.
Acrodex has a consultative approach which Loretta and her team of experienced IT professionals use to understand the customer's unique environment while validating the customers’ business problem or required outcomes. Loretta can determine a solution; whether that is seamlessly providing resources onsite, supplementing operational/project teams, or providing subject matter experts to Professional Service teams to solve current and future state requirements.
Benefits of Acrodex’s IT Staffing & Resource Management service, include:
- Simplify hiring and on-boarding
- Reduce admin overhead
- Follow best-practice and compliance to industry standards
- Access to experienced and qualified IT professionals
- Flexible contract terms
- Experienced, technical, certified resource team/Bench of IT professionals
- Seamlessly supplement your existing teams
- Maintain Quality of Service on local and national level
- Leverage/combine with other Acrodex IT services
Loretta Leniuk, Manager, IT Staffing Canada, oversees the IT Staffing & Resource Management businesses unit across Canada. Her 17 years of experience in the IT industry incorporates all channels and areas of IT, including recruiting agencies, vendor, corporate, and IT solution providers. Loretta’s success is routed in her ability to build trust in long-term relationships with clients and internal business units. Negotiating contracts, while developing new process and procedures also fulfills Loretta’s passion of providing the highest level of service possible. Loretta continues to extend her reach throughout Canada to support Acrodex's national model.
October 3, 2016
Introducing the NEW Access Podcast: giving you access to the latest business, marketing, and IT intelligence from our partner community—aligned to the other Acrodex Access activities (Access Newsletter and Access Symposiums).
Listen as John Dathan, VP of Strategy and Business Development at HPE Canada, describes why transforming to a digital business is critical to staying competitive. Hear the true definition of Hybrid Infrastructure and take advantage of both traditional and cloud technologies to suite your needs. Learn how HPE help customers achieve unique outcomes and gain insight into the following areas:
- Digital Disruption
- The Idea Economy
- ‘Transform, Protect, Empower, and Enable’
- Big Data
If you would like to learn more about the how Acrodex and Platinum Partner HPE are transforming Canadian businesses, visit www.acrodex.com/hpe
June 10, 2016
“What gets managed gets done.” This is how Ron Smith, Acrodex’s Director of Delivery Services, featured on this episode, describes the InfinIT Managed Services.
Our team discusses how InfinIT provides complete and total support for your business with several (and strategic) value added services—all packaged together.
This episode highlights the following InfinIT features:
-Virtual Dexter (vCIO)
June 7, 2016
In this episode, the Acrodex HR podcast team discusses the changing dynamic of hiring and employment in the digital age, featuring topics like:
· Tip and tricks from established, award-winning Marketing and Recruitment Specialists
· Facebook vs LinkedIn - what to share, overlaps, outcomes, and connections/friends
· Social Media post etiquette
· Social Media policies
· Appropriate email addresses
· Profile pictures
· Google Alerts
· Privacy settings
May 13, 2016
In this episode, Jeff Koziuk is joined by special guest Mat Burke, Microsoft Account Executive for Education, to discuss how the cloud has protected real businesses against the unexpected. Real Canadian emergencies are analyzed; sudden,potentially harmful scenarios like natural disasters, health threats in a community, and identity theft attacks.
MicrosoftAzure, is a solution that addresses urgent business concerns and savescompanies from potentially catastrophic results. The various business functionsof Microsoft Azure solved the following issues for Canadian organizations:
- Immediate need to scale-up data archiving
- Disaster recovery
- Instantaneous responsiveness
- Multifactor authentication
- Lower operational costs
April 29, 2016
Host Jeff Koziuk is joined by Acrodex Cloud Solutions Architect, Hank Neveu, for a discussion on cloud services. Learn how to leverage the cloud and gain strategic tips to help you take the first step towards utilizing the cloud. Other topics that are explored include:
· Overview of Iaas, Paas, IaaS
· Cloud vs On-premise
- Capital vs Operating expenses
· Benefits and possible uses of the cloud
· Microsoft Canadian Data Centers
· How do you take the first step?
- What to ask the experts? (ROI, best workloads to migrate, etc.)
- What should you ask yourself?
· Cloud Assessment
- Why is it important, what are my options, and what are the results?
The cloud can help you become more agile and responsive. However, other benefits include possible licensing and operating savings. Getting new projects off the ground in a more efficient and cost effective way is another advantage. Though your IT department is still needed to manage the cloud, with efficient management tools the cloud offers, they are now freed-up to handle other initiatives.
April 19, 2016
Specially related to IT and the role of a junior Tech Analyst, what can you expect on your first day and weeks upon starting a new position?
In this episode, the HR Podcast crew is joined by special guest, Ted Zanetic, Acrodex Worksite Operations Manager. Success tips and best practices are outlined—some discussion points include:
· What to expect during on-boarding (first interactions as an employee)
· First Day: success tips
· Technical Analyst expectations
· Other (general):
- How does management gauge performance of new hires?
- Desk and personal area
- Soft skills
- Resources for new hires
April 15, 2016
In this special episode, Acrodex's National Manager of Microsoft Solutions, Donovan Charlton, touches on a variety of topics regarding Microsoft cloud products and services. These topics include general overviews, different functionalities, pricing models, and updates/changes to these offerings. Client stories and examples of how these products and services can help you overcome business challenges and regain control of your environment are also outlined. Topics discussed include:
- Office 365
- Active Directory
- AD Premium
- Microsoft Canadian Data Centres- Update
- Microsoft EMS
- Microsoft ECS - Update
March 24, 2016
Get insider tips and best-practice advice from the talent acquisition experts from Acrodex. Listen as Raza Hussain (Acrodex Marketing & Communications Manager) moderates an enlightening discussion with HR and Recruitment representatives.
The changing trends of recruiting are discussed, as well as the 'do’s and don’ts' of the following:
- LinkedIn and Social Media
March 21, 2016
In this episode, returning guest and software expert, Andre Murrell, goes through the advantages of the different components of Software Assurance in Microsoft Enterprise Agreements. Get cost-saving tips as well as business and investment advice for your decisions regarding volume licensing.
- Benefits of Software Assurance, Enterprise Agreements and other Volume Licensing:
- Breakdown of some examples of the benefits (hard and soft costs)
- Subscription services (24x7 Problem Resolution,Planning Services, TechNet, Microsoft Online Concierge, and more)
- Microsoft Home Use program
- Office, Windows, SQL Server licensing (Product Use rights,Roaming Use, and more)
- Client Discussion examples
- Find value and leverage your licensing agreement
Do the features of your agreement provide your company with value?If not, we’ll let you know! Learn how we can analyze your unique environment and the licenses you require.